DDC HRO and Headway Join Forces in Major Onshore-Offshore HR BPO Solutions Alliance

— DDC HRO, a leading provider and enabler of data processing and human capital BPO solutions and part of the DDC Group of Companies, and Headway Corporate Resources, a leading provider of human resources staffing, recruiting and workforce management solutions, announced today a first-of-kind strategic alliance to leverage their respective onshore and offshore resources in broadening the range of human capital BPO solutions now available to onshore clients. The joint offering brings together best-of-class providers in their respective fields and a single-source business solution for both onshore clients and recruiters in the field.

The DDC HRO-Headway BPO Alliance is the largest industry step by far toward global sourcing of human capital solutions for onshore clients, viewing the US recruitment process and the delivery of customer support solutions from a fresh global perspective. The scale of the Alliance and the parity of its onshore-offshore staffing resources is aligned with the organizations’ collective view on the long-term competitive benefits of this hybrid onshore-offshore operating model. The combined resources of the two organizations is some 7000+ staff members, equally divided between onshore and offshore locations, including the Philippines which is where DDC’s main offshore operations are located. Both organizations benefit from flat management structures and customer-centric philosophies on customer service and adding value.

The multi-region, multi-location offering combines multiple operating strengths and common global initiatives. Overlap as between the organizations is minimal but the synergies are seen as substantial in terms of the comprehensive suite of business solutions that results from the Alliance and the opportunity for onshore collaboration in the areas of cross-marketing & sales. The first-of-kind, first-in-class BPO Alliance leverages DDC core competencies in document management, data processing and offshore staffing & technology solutions with Headway’s suite of Adaptive Workforce SolutionsSM - creating a powerful, single-source onshore-offshore BPO solutions suite.

"We're excited to be working with DDC HRO to bring this single-source BPO offering into the broader US marketplace where the need is great and the business opportunity is significant," said JP Sakey, CEO of Headway. "Our combined expertise and resources are highly complimentary – and our outlook on fundamental issues of flexibility, customer service and quality are closely-aligned also. It’s a great fit for us – and a great opportunity for the clients we each serve."

"Working with our colleagues at Headway is a milestone for both organizations reflecting a common commitment to innovation and excellence in the BPO space – and our common view on the substantial business opportunity this approach creates," said David Kinnear, CEO of DDC HRO. "Our combined global presence, regional strengths and respective areas of expertise are a clear match. But, most importantly, it represents a new level of opportunity and set of choices for our clients in addressing their sourcing needs."

About DDC HRO

DDC HRO LogoDDC HRO is a member of the DDC Group – a privately held portfolio of companies, providing human capital BPO solutions and data processing solutions for forward-thinking companies and organizations worldwide. With a growing multi-disciplinary staff of over 3,500 (primarily in DDC’s client support centers in the Philippines), DDC is a leading provider of comprehensive onshore and offshore business process outsourcing services, combined with mission-critical technology solutions, strategic consulting and onshore relationship management.

Related Links:
www.ddchro.com
www.datacapture.com/DDCbrochure.html
http://www.ddchro.com/resourcelibrary_downloads.html
http://www.ddchro.com/headway.html

About Headway Corporate Resources

Headway Corporate Resources has been delivering innovative workforce solutions since 1974. We are a full-service human resources support company that provides high quality recruiting, staffing and human resource support services to a wide range of business sectors, including the financial services, energy, publication and entertainment industries, healthcare, education, government and law.

The Company is comprised of two complementary but distinct divisions, Recruitment & Staffing and Human Resource Solutions. The Recruitment & Staffing Division focuses on resources for administration, accounting & finance, law, technology, and engineering. It serves three principal regions: the New York City metro area, the Los Angeles metro area, and the Mid-Atlantic region. The Human Resource Solutions Division is national in scope, and provides comprehensive HR business process outsourcing to companies who maintain a large contingent workforce.

Headway ranks among the top 100 staffing companies world-wide. Our clients include some of the country's most prestigious corporations and institutions, including Genworth, Research Triangle Institute, JPMorgan Chase, First America Corporation, Bank of New York, and New York University.

Learn more about Headway at www.headwaycorp.com.